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Subscription Terms & Conditions

Terms & Conditions for Subscription Payments

THE EMBASSY OF CORNWALL AND THE ISLES OF SCILLY CIC (referred to as us or we) is a registered community interest company (CIC) in the United Kingdom (no. 11076756).

We operate the website (the Website).

These are the Terms and Conditions which govern each use you make of the donation payment services provided through the Website.

These Terms and Conditions apply separately to each single donation that you make. Except as provided for in section 6, ‘Regular Donations’, and unless specified by you, they do not form a contract allowing for future or successive transactions to be set up. By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation.

(1) The subscription services

We will use your subscription payment at our discretion but within our stated charitable objectives. All payments through the Website are to be made by payment card or via Google Pay. Once you confirm to us through the Website that you wish to proceed with your donation your transaction will be processed through our partner, Donorbox. By confirming that you wish to proceed with your donation you authorize Donorbox to request funds from your bank.

(2) Unauthorised card use

If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.

(3) Information from you

Before we can process a donation you must provide us with (i) your name, address and email address; and (ii) details of the credit or debit card that you wish to use to fund the donation. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.

When you submit your payment details, these details will be transferred to our payment provider, Donorbox, and your payment data will be collected and processed securely by them using our secure payment gateway, Stripe. You should make sure that you are aware of Donorbox’s and Stripe’s terms and conditions, which are different from our own, to ensure that you are comfortable with how they will process your personal data before you make a donation.

We will never share your personal details with any other third party as set out in our Privacy Policy. Our Privacy Policy forms part of these Donation Payment Terms and Conditions and by agreeing to these Terms and Conditions you are also agreeing to the way we use and protect your personal information in line with our Privacy Policy.

(4) Refund policy

If you make an error in your donation please contact us by email on

(5) Monthly contributions

These Subscription Payment Terms and Conditions will only apply to successive donations made through the Website where you have set up a monthly donation. When you set up a regular donation you will be scheduling a series of donations to be made on the day of the month that you choose until further notice. You agree that these Terms and Conditions will apply to each of the donations in that series.

By confirming that you wish to proceed with a monthly donation you authorize our payment service provider to request funds from your credit or debit card on the day of each month that you set. To cancel your regular donation please contact us at




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